The brand team wants to find a way to innovate new product, which really transform consumers’ insight into product concept, as well as accelerate the collaboration between different functions.
Client:
Brand Team, MKT
Year:
2017
Delivers:
An innovation workshop and facilitation for participators
With the tool “Theme matrix” we could deeply understand consumers’ needs:
- Describe the detail of different situation, the scenario of consumers
- Empathize the consumer in that scenario, tell the “Job to be done”
- List “Present Choice” of the consumer, and tell the “Insight Behind”, the reason why the present choice works.
After identifying several opportunities, we start brainstorming the concept and building prototypes:
- We brainstorm in a “Ready-To-Drink-Product” Framework, to generate ideas as many as possible;
- We create the formula of the new product in the open kitchen;
- Work with Maker-Team, we make the prototype of the package and label.
Inviting consumers to test our prototypes:
- We put prototypes on shelf so that people can tell their feeling about the package;
- Consumers taste the new product and give the feedback;
- We work on improving our concept products after collecting consumers’ feedback.
..